From Harvard Business Review (at the beginning of Social Distancing measures and during our first week of Extended Remote Learning)
It’s hard to get people to pay attention in meetings when everyone’s in
the same room — let alone if they’re all calling in from home. How can you get
people to actually participate in a virtual meeting? The key is to create
structured opportunities for attendees to engage. Do something in the first 60
seconds to help participants experience the problem you want them to solve. For
example, you might share statistics or anecdotes that dramatize the topic. Then
assign people to groups of two or three and give them a very limited time frame
to take on a highly structured and brief task. Be sure to give them a medium
with which to communicate, like a Slack channel. If you’re on a virtual meeting
platform that allows for breakout groups, use them liberally. Then ask the teams
to report back. Never go longer than five to 10 minutes without giving the
group another problem to solve. The key is to set and sustain an expectation of
meaningful involvement. Otherwise, your participants will retreat into an
observer role, and you’ll have to work extra hard to bring them back.
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